Kafi mehnat lagani padi before even signing up
Main ne pehle socha tha ki software aur training wale process simple aur straightforward honge, lekin pura experience kafi different raha. Pehle se hi jo expectations thi woh match nahi hui. Sign-up ka process complicated tha aur documentation clear nahi thi, iss wajah se mujhe repeated calls karni padi support team ko clarity ke liye. Sales and pre-purchase information bhi confusing thi, jahan mujhe pata nahi chala ki exactly kaunse features mujhe milenge ya kaise setup karna hoga. Training sessions ke liye schedule fix kar pana bhi time-consuming tha aur onboarding flow utna smooth nahi tha jitna main expect kar rahi thi. Dialer aur database tools ke baare mein pehle zyada information nahi mili, isliye start mein kaafi samay waste hua. Automatic updates bhi kabhi kabhi system ko slow kar dete the, jo frustrating tha. Overall, jo mehnat main ne shuru mein lagayi woh thoda zyada thi aur mujhe software ke bare mein better samjhna mushkil laga jab tak ki maine support se baat nahi ki.