Kafi mehnat chahiye thi baat banane ki
Maine jab telephonic support se baat ki, toh mujhe lagta tha ki baar-baar wahi baat repeat karni pad rahi thi. Kabhi kabhi wait zyada hoti thi ki asli solution mile. Support team ke log koshish toh karte the, lekin system thoda slow tha aur mujhe lag raha tha ki mere time ka pura khayal nahi rakha jaa raha. Mujhe unse continue follow-up bhi karni padti thi, jo thoda exhausting tha. Invoice aur payment related queries clear karni thodi mushkil hui, kyunki mujhe baar baar apni details dubara explain karni padti thi. Poora experience itna seamless nahi tha jitna maine expect kiya tha. Training ke dauran software samajhna toh theek tha, lekin jab kabhi doubt aaya toh wo jaldi solve nahi hua. Main samajhti hoon ki support line me improvement ki zarurat hai warna ye process bahut stretchful ho jata hai.