1 out of 51 of 5Verified purchaseSupport and communication
Kafi lamba intzaar hua professional support ka
Mujhe support se baat karne ke liye baar baar wait karna pada, aur roz roz ek hi baat dobara repeat karni padti thi. Jo dialer issue tha, wo ekdum resolve nahi hua, aur har baar mujhse paperwork fir se mangi gayi. Training sessions bhi adhure lag rahe the, kyunki unme woh clarity nahi thi jo chahiye thi. Automatic updates ke baad bhi kuch features kaam nahi karte, aur mujhe lagta hai ki technical team se proper coordination nahi hua. Payment process simple nahi tha, invoices samajh paana mushkil tha. Overall, time bohot zyada waste hua, aur mere liye kaafi frustrating experience tha. Ye product mere liye bilkul kaam ka nahi tha, aur agar support is kadar slow hai toh main aage use karne ki soch bhi nahi sakti.