2 out of 52 of 5Verified purchaseSales and pre-purchase
Kafi hesitation thi, aur woh unexpected tha
Main expect kar rahi thi ki jab main sales aur pre-purchase queries karungi, tab support team jyada proactive hogi. Par jo response mila, usne mera confidence thoda kam kar diya. Call karte waqt mujhe baar-baar apna issue repeat karna pada, aur kuch waqt tak support ka wait bhi karna pada. Uske baad bhi jo details mili, wo thodi unclear thi ki actual product use kaise karna hai. Sign-up aur payment process thoda complex lag raha tha mujhe, jiske wajah se main thoda hesitate kar rahi thi aage badhne mein. Ye sab cheezein mere liye viraasat bhi paida kar rahi thi, aur main itni sure nahi thi apni decision pe. Jo bhi support mila, wo helpful tha par mujhe confidence itna strong nahi mila jitna expect kar rahi thi.