Kafi frustrated ho gayi main, support bilkul helpful nahi tha
Maine WFHI software use karna start kiya jab mujhe laga ki sab kuch simple aur user-friendly hoga, par unfortunately mere liye aisa nahi tha. Jab main onboarding kar rahi thi toh sabse pehle sign-up main kuch problem aayi, step clear nahi tha aur maine baar baar try kiya. Jab support ko call kiya toh unki baat sunane mein patience hi out ho gaya, baar baar phone cut ho raha tha aur response time bahut late tha. Phir dialer mein problem aayi jiski wajah se calls log nahi kar paa rahi thi, aur support team ne help karne mein delay kiya. Database feature bhi sahi se synchronize nahi ho raha tha, jisse kaam ruk gaya mera. Training sessions bhi thoda incomplete lage, fully samjha nahi payi. Invoice aur payment process bhi clear nahi lag raha tha, mujhe clarity chahiye thi lekin wo nahi mili. Overall, kaafi frustrated ho gayi main is experience se, aur mujhe lagta hai agar support intelligent aur fast hota toh main zyada acha feel karti.