Kafi frustrated feel hui, expect kiya tha zyada smooth hona
Maine expect kiya tha ki sign-up se lekar onboarding tak ka process straightforward hoga, par mujhe zyada tar cheezen khud se figure out karni padi. Training sessions mein thoda clarity thi, par jab main database aur dialer feature try kar rahi thi, toh mujhe samajhne mein kaafi time laga aur mujhe extra help leni padi. Software ka interface thoda complex laga, especially compared to maine jo pehle tools use kiye hain. Mujhe laga tha ki billing aur payment ka system bhi simple hoga, par invoice details itne clearly explained nahi the jaise maine socha tha. Support team theek thi, lekin kabhi-kabhi response delay hua, jisse frustration badhta tha. Mujhe lagta hai ki yeh solution tabhi useful hoga jab koi already thoda tech-savvy ho, otherwise shayad naye users ko zyada struggle karna pade. Overall experience thoda disappointing tha, kyunki maine kaafi expectations rakhke start kiya tha aur reality utni smooth nahi thi.