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WFHI review

Kafi effort laga par sahi order nahi tha pura process mein

2 out of 52 of 5Unverified experienceSupport and communication

Kafi effort laga par sahi order nahi tha pura process mein

Mujhe lagta hai ki support aur communication mein steps ka sequence thoda confusing tha. Ek baar mujhe jab baat karni thi phone support se during the onboarding, toh pehle mujhe multiple departments ke beech transfer kiya gaya before finally kisi ne mera issue samjha. Ye thoda frustrating tha kyunki mujhe baar-baar apni problem repeat karni padi. Baaki process vague lagta hai mujhe abhi tak, shayad kyunki har baar alag guidance milti thi aur clarity ki kami thi. Kabhi kabhi lagta tha ki jo steps hume follow karne hain, wo logically ek sequence mein nahi hain, jisse time bhi zyada lag gaya. Training ke part mein bhi kuch aise instructions aaye jo confuse kar rahe the ki order kya hai. Lekin haan, support team ki koshish theek thi, bas unke workflows ko streamline karna chahiye. Pure process ko samajhne mein kafi mehnat aur patience lag gayi mujhe kyunki steps itne well connected nahi lag rahe the, aur order mein thoda aur clarity honi chahiye thi.

Madhuri BarmanLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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