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WFHI review

Kafi effort laga bari baar same cheez repeat karni padi

3 out of 53 of 5Verified purchaseSupport and communication

Kafi effort laga bari baar same cheez repeat karni padi

Support ke liye jab main contact kiya toh pata chala ki mujhe apne question ko baar baar repeat karna pad raha tha, kyunki jo pehli baar samjha usme thoda confusion tha. Call wait karna bhi zyada hua, especially jab dialer ke issue par baat karni thi. Multiple calls ke bawajood bhi kuch important points pe clarity nahi mili aur mujhe khud se database feature ke bare me search karna pada, kyunki support me proper step-by-step solution nahi mila. Sahi baat ye hai ki jo basic info dene thi, wo reasonably jaldi mili, par deeper problems ke liye zyada patience chahiye tha. Itna lagta hai ki support team ko training aur process me thoda aur consistency laani chahiye, jisse user ko baar baar same query explain na karni pade. Overall, jitna effort maine support me dala, utna directly problem solve karna easy nahi tha. Thoda waiting aur clarification ke chakkar me zyada waqt waste hua.

Vasudha PillaiGoa, IndiaExperience: Published:
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