kafi confused feel kar rahi thi, communication thoda weak tha
Main support ke baare mein baat kar rahi hoon toh mujhe laga tha wo mujhe achhi tariqe se guide karegi, par honestly thoda confused feel kar rahi thi. Pehle to unke response thode time lete the, aur jab baat karte the toh lagta tha ki pure process ko samajhne mein thodi mushkil ho rahi thi unhe. Training aur onboarding ke time pe communication thodi disjointed thi. Mujhe baar baar repeat karna padta tha unko mera problem kyuki laga unhone dhang se mera case nahi pada. Call dialer related jo issues huye they unke solutions clear nahi mile poore tarah. End mein thoda confident feel nahi kar paayi ki mai software ko full tarah se use kar sakti hoon bina kisi dikkat ke, lekin database feature thoda acha laga aur automatic updates ka system theek tha. Fir bhi overall mujhe laga ki agar support zyada proactive hota toh shayad better experience hota.