kafi achha feel hua, thoda support mein kami thi
Mai pehle bhi kuch aise tools use kar chuki hoon, lekin iss WFHI ke support system ekdum alag tha. Least mei, unka response time pehle se better hai. Mujhe generally jo queries thi, vo solve ho gayi thi telephonic support se, just thoda kabhi kabhi lagta hai ki detailed documentation thoda kam hai. Matlab agar main poora jaankari kisi chiz ki dhund rahi hoon toh kabhi musibat hoti hai. Overall communication friendly aur helpful lagta tha, aur mujhe wo casual way pasand aaya jisme baat karte hain, matlab koi formal or fussy tone nahi hoti. Software ka onboarding thoda smooth hai, but agar naye user hain toh shayad thoda guidance zyada milni chahiye. Fir bhi, mai definitely keh sakti hoon ki inke support kaafi better feel hua mere pehle wale experience se. Ek star kam isliye kiya kyunki kabhi kabhi ekstra patience lagti hai mere jaise nai logon ke liye.