kabhi support wala moment hi nahi mila, frustrating tha
Sabse pehle setup mein bahut confusion thi, jab maine call kiya support par toh lagta tha ki unhe meri problem samajh nahi aa rahi. Woh log bas ek baar hi kuch samjhaane ki koshish karte hain aur phir chhor dete hain, matlab ki ongoing help milna toh door ki baat thi mere liye. Lagata hai ki jo setup ka process hai, usme pehla step pakka karna padta hai tabhi aage badha jaata hai, lekin jab main woh step complete kar leti thi, phir bhi software properly kaam nahi karta tha mera. Jab mujhe kafi baar phone pe baat karni padi tab bhi koi proper guidance nahi mili mujhe. Mujhe lagta hai ki yeh jo support hai woh kisi ek baar ka kaam nahi, balki har step pe saath dena hota, warna user confuse reh jaata hai. Interface samajhna mushkil toh nahi, par jab kabhi kuch technical issue aata hai toh uska solution nahi milta. Ye sab mila ke mujhe laga ki support ki value kaafi kam hai is product mein jo mujhe chahiye thi.