Kabhi support se baat karke laga ki waise nahi chalega ye
Maine software liya tha hoping ki din bhar ki calling aur database management aasani se ho jayegi, par jab mujhe support ki zarurat padi, toh phone pe baat karte hi laga ki yeh system mera saath nahi dega. Jab maine call kiya, toh millte time response itna slow tha aur jab finally kisi ne uthaya, unki baat samajhne mein problem aayi. Har baar hold pe lagte rehna thoda frustrating tha, aur lagta tha ki unke paas mere questions ke liye koi proper jawab nahi hoga. Kabhi kabhi main sochta raha ki ye log mere issue ko leke seriously nahi hain. Jo bhi mera problem tha, uska solution bataane mein unnecessary delay hota raha, aur mujhe bar bar follow up karna pada. Support system se lagta tha ki communication mein genuine cooperation kam tha, jis wajah se mera pura experience thoda bekar lagne laga. Main yeh sochta hoon ki agar yeh basic communication level improve nahi hota, toh software use karna mere liye mushkil ho jayega. Yehi baat tha mera turning point, jahan samajh aaya ki shayad yeh mere liye sahi choice nahi hai.