Kabhi support response nahi mila jab main zarurat mein thi
I found the telephonic support offered by WFHI to be quite unresponsive. Jab mujhe software ke kuch features samajhne ki zarurat thi, maine kai baar call kiya lekin koi proper reply nahi mila. Har baar support team se baat karne ki koshish mein waqt waste hua. Training ke dauraan bhi, jab koi confusion tha regarding database use, koi clear assistance nahi di gayi. Automatic updates ke baad jo issues aaye, unko resolve karne mein koi madad nahi ki gayi. Mera samay barbaad hua kyunki mera kaam ruk gaya tha aur support se help nahi mili. Sign-up process mein toh thoda clear tha, lekin uske baad jab bhi kisi technical problem ne takleef di, support team bilkul accessible nahi thi. Dialer feature ke sath bhi issues aaye lekin koi jaldi solution nahi mila. Overall, main kaafi disappointed hoon is lack of communication se aur nahi lagta ki main yeh services continue karungi jab tak iska support improve nahi hota.