Kabhi support achha tha toh kabhi pura fail, kuch samajh nahi aata
Rozana support experience ke baare mein baat karun toh mixed hi tha. Kabhi call pe jo banda baat karta tha vo toh help kar deta tha, lekin ek din aise questions par nahi samajh paaya jo main pehle bhi clarify kar chuki thi. Database update ya dialer issues ke liye baar baar support ko call kiya, aur har baar response alag hota tha, ek baar toh mujhe wait karna pada jab tak kisi technical agent ne answer diya. Main thodi thak gayi thi apne sawalon ko baar baar repeat karte-karte. Kabhi lagta tha ki samajh gaya poora process, toh dusri baar kuch basic cheezein phir se doubt lagne lagti thi. Matlab yeh support system consistent nahi hai, is wajah se kabhi connect kar paati thi achhi tarah aur kabhi bilkul nahi. Ye moment jab support ne sach mein kaam kiya ya nahi, woh kabhi clear nahi hua. Thoda aur reliable hona chahiye ye saari cheezein.