Kabhi smooth experience nahi mila, har jagah dhoondti rahi help
Itni confused feel ki jab support se kisi ek problem ka clear solution dhundhna tha. Main expect karti thi ki software ke andar khud se bhi easily help milegi, par wo kammal ke confusion badhate gaye. Jab maine phone kiya telephonic support ke liye, toh lagta tha woh bhi kuch samjhaane mein interested nahi. Database ka use karna bataana chahungi, par wo bhi mushkil tha bina proper guide ke. Jo bhi queries karti, response lene mein time lagta aur kabhi exact answer nahi milta. Har chhoti baat pe repeatedly jana padta support page par, wo bhi busy dikhte the. Sign-up aur invoicing toh theek thi, par baaki sab jagah se disappointed thi main. Koi ek point pe jab mujhe samajh aaya ki yeh sab complicated hi rahega. Simple aur asaani se accessible support expect karna shayad galat tha yahan. Bas itna hi keh sakti hoon ki experience kaafi frustrating tha, aur main aage bhi are aise hi help ki umeed nahi karti.