Kabhi samajh paaya nahi ki kya ho raha hai
Jab maine WFHI se support ke liye baat ki, toh mujhe laga tha ki wo clearly explain karenge ki kaise software ka use karna hai, par mera experience bilkul alag raha. Mujhe lagta tha ki training aur onboarding se sab kuch simple ho jayega, lekin baat-cheet mein jo explanations diye gaye the, wo kaafi confusing aur vague the. Software ke functions aur dialer setup ko samajhne mein zyada time lag gaya, par phir bhi mujhe ye feel hua ki mujhe sahi guidance nahi mili. Maine expect kiya tha ki support wale mere sawalon ka seedha jawab denge, par unka jawaab kabhi kabhi technical aur unclear sa lagta tha. Mera software ke daily use mein bhi dikkat hui jab koi automatic update hua, jisne mera database feature thoda unstable bana diya. Overall mujhe woh moment nahi mila jab mujhe laga ki haan ab main software samajh gaya hoon. Telephonic support bhi mujhe us time utna helpful nahi laga jitna main soch raha tha. Mujhe laga ki mujhe zyada sahi direction ki zarurat thi taaki main is software ko effectively use kar sakta.