Kabhi samajh nahi paya, training ne help nahi kiya
Maine training aur onboarding ke liye kaafi baar try kiya, par mujhe yaad nahi kabhi woh moment aaya jab sab kuch clear ho gaya ho. Support se baat karne ki koshish ki, par response mere liye slow aur kabhi-kabhi confusing tha. Mujhe lagta tha ki shayad main hi nahi samajh pa raha hoon, lekin support team bhi itni madadgar nahi thi jitni main ummeed karta tha. Training ke modules the, magar wo meri zarurat ke hisaab se tailored nahi lag rahe the, jo mujhe help karte. Logon ne kaha ki agar problem hogi toh samjha denge, par main jab baat kar raha tha, toh lagta tha ki kisi ko asli samasya samajh nahi aa rahi thi. Dialer aur database features seekhne mein dher lag gayi. Yeh sab mila kar mujhe lagta hai ki training aur onboarding process mere liye kaam nahi kar paya. Mujhe wo clarity nahi mili jo aap expect karte hain jab naye software ke saath kaam karte hain.