Kabhi samajh nahi aayi timing ya process

Kabhi samajh nahi aayi timing ya process

Pehle toh mujhe laga ki support ke liye bas ek baar call karna padega, aur sab clear ho jaayega. Par jab maine contact kiya toh bhut baar repeat karna pada apni problem, matlab baar baar wahi details deni padi, aur kuch samajh bhi nahi aa raha tha ki ye support ki call kab tamam hogi. Kabhi toh lagta tha ki kaun jawab de raha hai, aur woh click ki moment nahi aaya. Waiting time bhi zyada tha, toh frustration badhta gaya. Mujhe thoda unsure lag raha tha ki ye process thoda zyada complicated bana diya gaya hai ya phir unke side pe bhi issues hain? Matlab, mujhe lagta hai ye system thoda streamline hona chahiye support related baaton mein.