Kabhi samajh nahi aaya yeh support kaise kaam karta hai
Main initially soch rahi thi ki support thoda aur helpful hoga, specially jab maine pehli baar call kiya. Lekin lagta hai unka communication thoda slow tha aur kabhi kabhi toh lagta tha ki woh meri problem samajh hi nahi paa rahe the. Ek do baar toh response mila jo theek tha, unki baat meri problem se related thi. Bas wahi ek facility thi jo acchi lagi. Onboarding mein bhi maine expect kiya tha ki jyaada samajhne mein aasani hogi, par training sessions itne clear nahi the aur mujhe apne aap adapt karna pada. Itna to samajh mein aaya ki software thoda confusing hai, aur unka telephonic support mujhe waise help nahi de raha tha jaisa ki maine socha tha pehle. Lekin haan, ek choti si baat achhi lagi ki unka update system automatically aata hai, toh mujhe baar baar update ke liye alag se request nahi karni padti. Overall, disappointment zyada hui thi mujhe, support waale hisse mein toh main jyada improvement expect karti thi.