Kabhi samajh nahi aaya, training roka tha
Jab main training kar rahi thi, toh bahut confusion hua. Onboarding mein kaafi cheezein thik nahi chal rahi thi, especially jab kuch galat ho gaya toh support milna mushkil lagaa. Ek jagah toh mujhe laga main samajh nahi paungi software ko, par phir ek chhoti si video ne thoda samjhaya ki dialer kaise chalana hai. Lekin overall, training session thoda disorganized tha aur main expect karti thi ki agar koi problem hogi toh jaldi solve hogi, par response mein deri hui. Payment process clear tha, woh achha laga, par training ke dauraan jab database ko samajhna tha, tab manual kamzor tha. Mujhe lagta hai ki agar better feedback loop ho toh users ko zyada help milegi, especially beginners. Onboarding flow thoda tight hona chahiye, kyonki jo pro users hain, unke liye system to theek hai, par naye users ko thoda patience se kaam karna padega. Overall, training mein hamne kuch seekha, par frustration bhi kaafi hua during setup. Support mein thodi aur clarity chahiye thi.