Kabhi samajh nahi aaya, support kaise help karega mujhe
Mujhe WFHI ke support aur communication system se kafi frustration hui. Jab pehli baar try kiya, toh laga ki steps ka sequence logical hoga, par sab kuch tlangling feel hua. Dialer aur database ka combination thoda complex tha, aur jo training thi, usmein clear order nahi tha. Support se baat karte waqt bhi lagta tha, ki wo apne hi system ke andar atke hue hain, har baar alag alag solution suggest karte hain, jisme consistency nahi thi. Support team ko samajh aaya kabhi nahi ki main exactly kya problem face kar raha hoon. Itna time waste hua ki mujhe lagta tha ki mujhe apne aap hi sab kuch solve karna hoga. Finally jab thoda idea laga step-by-step kya karna hai, toh usse pehle hi support ne baat band kar di. Isiliye, support ka asli fayda mujhe mehsoos nahi hua kabhi, aur main frustration mein tha repeatedly.