Kabhi samajh nahi aaya support ka matlab
Main support team se baat kar rahi thi, but honestly mujhe lagta hai ki sab kuch clear samjhana thoda mushkil tha unke liye. Jab main dialer ya calling tool ke baare mein poochti thi, toh response thoda confusing hota tha, jaise ki woh mujhe samajh nahi pa rahe the ki meri problem kya hai. Jab invoices aur payment process ki baat aayi, toh main kaafi unsure ho gayi ki steps kaise follow karun. Support calls mein aksar hawa mein baatein ho rahi thi aur main soch rahi thi ki kya main hi kuch galat samajh rahi hoon ya unhone proper guide nahi diya. Kabhi-kabhi lagta tha ki mujhe sab kuch khud hi figure karna padega, jo thoda frustrating tha. Database aur automatic updates ke baare mein zap bhi clarity nahi thi, toh mujhe lagta hai ki wo clicks mujhe samajh nahi aaye. Yeh moment jab main samajh nahi paayi ki mujhe help milegi ya nahi, wahi sabse frustrating tha. Overall mujhe laga ke communication mein zyada clarity honi chahiye thi taaki confusion kam hota.