Kabhi samajh nahi aaya software ka system
Maine pehle hi se socha tha ki software aur training se mera kaam aasan ho jayega, lekin jab main sign-up aur sales se contact kiya, tab mujhe laga ki mujhe phir bhi help ki zarurat padegi. Jo onboarding process hai woh complex tha, aur mujhe samajh mein nahi aaya ki database feature ko apni workflow mein kaise fit karna hai. Dialer aur calling tools bhi itne user-friendly nahi lage jaise expect kar rahi thi. Mera confusion tab badh gaya jab payment invoice ka cycle samajhne mein mujhe bahut problem hui, ki kaun sa step pe paise dene hain aur kya options hain. Jab support se mili, toh response slow tha, aur jo explanations di gayi wo mujhe satisfy nahi kar pai. Training ke duration mein bhi clarity nahi thi ki kya sikha ja raha hai. Overall mujhe lagta hai ki main next time bhi inhi cheezo mein help maangungi, kyunki software system mujhe itna samajh mein nahi aaya ki main akele use kar sakun. Mujhe laga ki sales aur pre-purchase support ki handling zyada effective honi chahiye thi, tab mujhe initial hesitation kam hoti. Filhal main disappointed hoon is experience se.