Kabhi samajh nahi aaya sales ka flow
Mujhe WFHI ke sales aur pre-purchase process se bahut confusion hua. Sabse pehle, jab main sign-up kar raha tha toh payment aur invoicing ke bare mein clear information nahi mili, jo mujhe bahut frustrating laga. Fir training aur onboarding mein bhi clarity nahi thi; main soch raha tha ki dialer aur calling tools structured tareeke se samajh paunga, par har step pe mujhe khud se hi samajhna pada ki kaise use karna hai. Database feature ka explanation bhi adhoora tha, jisse workflow setup kaafi slow ho gaya. Telephonic support ko call kiya toh response milna thoda mushkil tha aur jab mila bhi, toh wo zyada madad nahi kar paya. Automatic updates ke wajah se kabhi kabhi software ka interface bhi alag lagta tha, jo mera kaam aur confusion badha deta tha. Overall, mujhe lagta hai ki sales aur onboarding process itna clear hona chahiye tha ki main easily use kar sakta, par aisa nahi hua.