Kabhi samajh nahi aaya ki kab support se clear hona chahiye tha
Maine jab sales process start kiya tha tab toh sab sahi lag raha tha, software ke features clear way mein dikhaye gaye the. Par jaise jaise din beet rahe the, things started to feel a bit off. Roz call karke ya mail bhej ke check karna padta tha ki kya next step hai, because koi clear timeline nahi thi. Jo training sessions diye gaye the, unme kuch important points aise the jise baar baar repeat karna padta tha. Yeh baar baar hone wali issues mujhe thoda distracted lag raha tha. Sales team se baat karne ke baad lagta tha ki sab set hai, par phir jab actual use karna start kiya toh kayi features kaam nahi kar rahe the expected tareeke se. Timing aur communication ke mamle me, mujhe exact idea nahi mila ki kaun sa step complete hua hai aur next kya karna hai. Weekly updates aaye par unme bhi clarity nahi thi ki update ke baad kya changes aayenge mere workflow mein. Overall, it felt more confusing than helpful initially. Shayad jab tak maine patience rakha tab tak itna samajh paya ki everyday use mein kya kya dikkat aa sakti hai, nahi toh nahi lagta tha ki yeh process kabhi smooth hoga.