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WFHI review

Kabhi samajh nahi aaya ki buttons ka kya matlab hai

1 out of 51 of 5Unverified experienceSupport and communication

Kabhi samajh nahi aaya ki buttons ka kya matlab hai

Maine support ko kai baar call kara jab labels aur buttons ka meaning samajhna mushkil tha. Koi clear instructions nahi thi jo mujhe batati ki dialer mein kaunsa button kis kaam ka hai. Training sessions mein bhi ye baat adequately cover nahi hui, is wajah se mujhe har baar guesswork karna padta tha. Jab maine telephonic support se clarity maangi, to unhone technical terms use kiye jo mujhe samajh mein nahi aaye. Software updates jab aate the to bhi system ka interface change hojata tha bina kisi explanation ke. Iss sab ne mujhe frustrated kar diya ki main kaise effectively bhiam karun jab software ki basic functions kehne layak nahi hain samajhne layak. Yeh moment tha jab mujhe poora confusion hua ki kya mujhe ye service use karni bhi chahiye ya nahi.

Anagha ChandranChhattisgarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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