Kabhi samajh nahi aaya, confidence nahi bana
Training aur onboarding mein main confident nahi ban paaya. Jo bhi steps diye gaye the, unmein clarity ki bahut kami thi. Main dialer aur database features use karne ke koshish kar raha tha, par training mein koi proper practical example nahi diya gaya jo meri samajh ko badha sake. Ek baar mujhe laga ki shayad samajh aa gaya hoon, par agle training session mein thoda confusion zyada ho gaya. Jab telephonic support ko call kiya toh unke answers bhi bahut generic lage aur mujhe lagta tha ki yeh mera same query bar bar hai aur mujhe better explain hona chahiye tha. Speech main thoda tha, par practical use ke liye ready feel nahi kar raha tha. Sign-up aur payment process theek tha, par jab training aata hai tab wo online sessions mere liye overwhelming the aur clear nahi. I wish kisi moment pe wo click ho jata, par unfortunately nahi hua ki main kisi bhi feature ko poori tarah se confidently use kar sakun.