Kabhi samajh nahi aaya aapka sales process
Main sach kahun toh aapke sales aur sign-up ke jo labels aur wording hain, wo bilkul unclear hain. Jab main product ka overview dekh rahi thi, toh mujhe samajh nahi aaya ki har option ka matlab kya hai, aur kaunse steps mujhe pehle lene hain. Aap ke 'sign-up' button se 'start training' tak ka jo flow hai, wo bhi confusing tha kyunki instructions mein consistent nahi lag rahe the. Aapko pata hona chahiye ki buyer ke liye clarity sabse zaroori hoti hai, varna wo hesitate karte hain. Jab main apne dost ko batati, toh main zaroor kahungi ki aapko apna sales process aur labels kaafi sidha aur asaan banaana chahiye. Aap ye expect nahi kar sakte ki har user technical ho, isliye woh sab kuch easily samajh sake jab woh pehli baar interact kar raha ho. Yeh problem nahi suljhai toh main dobara sign-up karne ki soch bhi nahi sakti.