Kabhi samajh naa aaya support timing
Mujhe support ka timing samajh mein nahi aaya tha, because I usually kaam karta hoon evenings aur jab main help mangta hoon toh lagta hai support band ya unavailable. Baar baar ye baat samjhane ke baad bhi mujhe proper assistance nahi mila at the right time. Phone pe response slow tha, aur baar-baar wait karna padta tha, jo thoda frustrating tha. Training achhi thi, aur software ka onboarding step sahi tha, par jab bhi mujhe help chahiye thi, waqt par nahi mil paati thi. Ye toh main kah sakta hoon ki invoice aur payment ki process theek thi, sab clear tha wo. Lekin overall support timing ke wajah se mujhe system ka best use karne mein dikkat aayi, isliye rating 2 hi dena padega. Jo log regular 9 to 5 mein kaam karte hain unke liye shayad better ho par main kaam karta hoon us time nahi tha testing ke liye.