Kabhi samajh hi nahi paayi billing clearly
Main honestly kahungi ki billing aur payments ki jo process thi, wo mera frustration ka main reason thi. Jab maine pehli baar bill dekhne ki koshish ki, tab mujhe koi clear explanation nahi mili. Invoice kab aayega? Payment ka status kaise check karna hai? Yeh sab cheeze clearly samajh nahi ayi. Jab support se contact kiya toh unka response bhi outdated lagta tha, aur main confuse ho gayi ki main actually kya kar rahi hoon. Yeh moment tab tha jab maine realize kiya ki mujhe yeh puri billing process samajh nahi paungi bina kisi extra explanation ke. Jo confirmation emails aayi, woh bhi confusing thi aur unme steps ka zikr itne clear nahi the. Yeh process simple hona chahiye tha, par mera experience bilkul nahi tha. Lagta hai ki payment gateways to theek chal rahi thi, par mujhe nahi pata tha kab payment confirm hoga ya mera software access kab milega. Overall, mujhe zyada clarity ki zarurat thi aur main disappointed hoon ki woh nahi mili.