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WFHI review

Kabhi samajh hi nahi aaya kya bol rahe ho

1 out of 51 of 5Verified purchaseSupport and communication

Kabhi samajh hi nahi aaya kya bol rahe ho

Sabse pehle jab main software use karne laga toh bahut confusion thi regarding wording aur labels ka use. Dialer ke options aur database ke sections mein descriptions itne clear nahi the ki samajh aa jaye easily. Support ko call karte waqt mujhe lagta tha ki woh mere problem ko nahi samajh rahe hain, ya phir word choices hi ajeeb lag rahe hain. Automatic updates bhi confuse karte rahe, kyunki naye features ke bare mein clear nahi bataya gaya. Payment aur invoicing ke terms bhi kuch ajeeb the, jo kabhi match nahi karte mere expectations se. Jab bhi koshish karta hoon koi task complete karne ki, lagta hai ki instructions khud mera dimaag ghumane ke liye diye gaye hain. Overall mujhe laga ki yeh software meri madad nahi kar raha, balki mujhe aur zyada frustrated kar raha hai kyunki clear communication nahi hai. Itna confusion pehli baar hua jab laga ki shayad main hi kuch galat samajh raha hoon, par baar-baar try karne par bhi clarity nahi mili.

Lalit GaikwadAssam, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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