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WFHI review

Mujhe lagta tha ki support kaafi easily available hogi, par zyada tar toh mujhe apne dum par hi kaaf

2 out of 52 of 5Unverified experienceSupport and communication

Mujhe lagta tha ki support kaafi easily available hogi, par zyada tar toh mujhe apne dum par hi kaaf

Mujhe lagta tha ki support kaafi easily available hogi, par zyada tar toh mujhe apne dum par hi kaafi cheezen samajhni padhi. Dialer feature ke kuch functions samajhne me time laga aur troubleshooting bhi mostly khud hi karna pada. Support team se phone par baat karne ki koshish ki, par responses late aate the ya phir incomplete solutions milte the. Kabhi kabhi lagta tha ki software mein kuch issues hain jo documentation mein nahi hain, jise mujhe khud discover karna padta tha. Jo training di gayi thi, woh bhi limited thi, jisme main basics samajh paya, par jo choti problems thi unka solution mujhe apne aap dhundhna padta tha. Ek baar mujhe lag gaya ki shayad mai apna hi problem solve kar raha hoon, support ki madad ki zyada zaroorat nahi. Ye frustration thi, par main itna kaam khud se kar ke thoda relief feel kiya. Overall, communication aur support expectations se thodi kam thi, aur main samajh gaya ki zyada depend nahi kar sakta hu un par bina apne efforts ke.

Bhargav JaiswalKerala, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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