Kabhi samajh aaya nahi ki sign-up ka process kitna asaan hai
Main pehle software ko samajhne ki koshish kar rahi thi, specially sign-up aur payment ke process mein, par mujhe click hone mein time laga. Jab bhi maine customer support ko call kiya, response theek tha par har baar mujhe lagta tha ki main phir se wahi baatein kar rahi hoon jo pehle bhi explain ki thi. Training sessions mein bhi kuch cheezein clear nahi hui, jis wajah se mujhe baar baar madad leni padi. Automatic updates aaye, par unke changes mujhe samajh nahi aaye ki kaise meri existing setup ko affect karenge. Jo dialer feature hai, wo mujhe thoda complex laga, specially jab workflow ke hisaab se use karna tha. Database ka integration thoda theek tha, par mujhe zyada help chahiye thi ismein. Mera impression yeh tha ki shayad sign-up process itna smooth hoga ki next time mujhe zyada support ki zaroorat nahi padegi, lekin abhi lagta hai ki aage bhi mujhe unse help leni padegi jab koi problem aaye. Payment and invoicing ka process sahi tha, lekin overall jo initial experience raha usse main yeh nahi kahungi ki next time main bina madad ke kaam karungi. Shayad jinke liye yeh sab pehli baar ho wo kaafi confuse ho sakte hain.