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WFHI review

Kabhi samajh aaya, kabhi confusion rahi

3 out of 53 of 5Unverified experienceSupport and communication

Kabhi samajh aaya, kabhi confusion rahi

Mujhe lagta hai ki support ki taraf se response generally theek tha, lekin mujhe zyada khud se hi kaafi cheezein samajhni padin. Jab dialer setup mein dikkat aayi, toh clarity ke liye mujhe baar-baar call karni padi, kyunki pehle samjhaane ka tarika thoda incomplete lag raha tha. Training sessions mein kuch aspects achhe se explain huye, par database feature ki detailed functionality samajhne mein mujhe khud research karni padi. Invoice generation aur payment process thoda clear tha, lekin jab payment confirmation ka process chal raha tha, toh confusion thi ki automatic updates se kya changes aa rahe hain. Overall, moment-to-moment clarity mein thodi gap thi, jisse mujhe lagta hai ki agar documentation aur telephonic support aur proactive hota, toh zyada helpful hota. Phir bhi basic functionalities chal rahi hain, lekin kabhi lagta hai ki poora system samajh lene mein mujhe kaafi mehnat aur time lagana padega.

Farida BhonsleUttar Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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