3 out of 53 of 5Verified purchaseTraining and onboarding
Kabhi sahi to kabhi galat, support mein thodi kami thi
Training mein jab main confused thi to kahin jagah se help mili aur kahin pe nahi. Onboarding ke dauraan automated updates ne process ko smooth banaya, lekin jab problem hui toh support thoda late respond karta tha. Calling tools ko samajhne mein kaafi madad mili, par jab software ka database sync fail hua toh frustration hua. Overall, training materials achhe the aur onboarding sahi direction mein tha, par jab problem aaye toh usko turant address karne ke liye koi strong mechanism missing tha jo mujhe disappoint kiya. Is wajah se overall experience thoda mixed raha.