Kabhi lagta hai support bas cut-paste kar raha hai
Main jab pehli baar WFHI ke telephonic support se baat kar rahi thi, tab mujhe bahut repetitive lag raha tha. Yeh baar-baar wahi explanation deni padti thi ki mujhe kya problem aa rahi hai – jaise wo meri baat sun hi nahi rahe ho. Kabhi kabhi toh mujhe sochna padta ki main baar baar apna problem kyu repeat kar rahi hoon. Waiting time bhi average se zyada tha, matlab quick solutions nahi mile. Achha yeh tha ki finally ek agent ne mera issue samjha aur solution dene ki koshish ki, par shuruaat mein clarity nahi thi. Mujhe lagta hai support process mein thoda system upgrade hona chahiye taaki baar baar explain karne ki zarurat na padhe. Overall, communication kaafi slow aur thoda ziddi laga mujhe, isiliye main booking doonungi ki kabhi kabhi frustration hota hai.