Kabhi kabhi toh support ne help ki, but mostly frustrating tha
Mere liye sabse bada issue support aur communication ka tha. Jab maine pehli baar contact kiya tha, unka response time itna acha nahi tha, matlab kaafi time lag jata tha reply aane mein. Kabhi jab urgent query hoti thi toh lagta tha ki main akela hi problem solve kar raha hoon. Phone par baat karne ki koshish ki, par lagta tha woh log busy ho jaate hain, ya unka focus bilkul mera issue pe nahi hota. Training bhi thodi generic thi, taaki mere jaise specifically problem waalon ke liye kuch clarity na mili. Lekin haan, ek baar ek agent ne achhe se bataaya ki database feature kaise set up karna hai, woh theek tha. Us moment mujhe laga ki shayad ye log better hain, par baaki ke interactions itne helpful nahi rahe. Dialer ki functioning bhi kabhi kabhi slow lagti thi, jo frustrating hota hai. Payment aur sign-up process theek tha, koi badi dikkat nahi hui ismein. Overall mujhe yeh lagta hai ki agar aapko fast aur consistent support chahiye toh shayad yeh aapke liye nahi hai. Par agar aap moderate expectations ke saath kaam karenge, toh software ke basic features kaam kar dete hain.