Kabhi kabhi support timing match nahin karta meri working hours se
Main soch raha tha ki support ka presence hamare actual working hours ke hisaab se adjust hoga, par yeh poora match nahi karta. Jab mujhe call dialer ya database ke baare mein urgent guidance chahiye hota, toh support team ka time kabhi kabhi off hours mein hota, jis se delay ho jata. Training sessions zyada tar office hours ke dauran hote hain, lekin mere kaam ke timing thode alag hain toh main har waqt unki help lene mein successful nahi ho paata. Software ke updates aur tools acha kaam karte hain, lekin support ka timing flexibility ki kami mehsoos hoti hai, especially jab turant madad chahiye hoti hai. Main call support se baat karne ki koshish karta, magar jab team available nahi hoti toh frustration hota hai. Overall system theek hai, par support hours thoda miss karte hain mera actual kaam ka rhythm. Agar thoda zyada flexible schedule ho toh main zyada acha feel karta jab next baar support chahiye hota.