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WFHI review

Kabhi kabhi support theek tha, kabhi lagta tha missing piece hai

3 out of 53 of 5Unverified experienceSupport and communication

Kabhi kabhi support theek tha, kabhi lagta tha missing piece hai

Pehle main jo support use kar rahi thi, uske comparison mein yeh thoda better tha aur thoda kam bhi. Matlab, jab main call karti thi toh response mil jata tha, par sab clear aur samajh mein aane wala nahi hota tha. Kuch baar lagta tha ki jo training de rahe hain, usmein clarity kam hai, especially jab automatic updates kuch naya le aate hain, toh purane concepts confuse karne lagte hain. Database ko manage karne mein bhi kuch glitches aaye the, jahan mujhe lagta tha purani cheezein zyada reliable thi. Although dialer simple tha, phir bhi phone par discussions kabhi successful lagti thi, toh kabhi lagta tha ki adhura communication ho rahi hai. Overall, support ka moment of click thoda late hua, par jab tha toh acha tha, par consistency missing thi. Soch rahi hoon ki agar thoda aur improve kare toh better experience milega.

Simran ParabAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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