Kabhi kabhi support se confusion clear hua, par jyadatar time khud manage karna pada
Maine jab WFHI ka support contact kiya tha, toh pehli baar mein toh samajh nahi aaya ki mujhe exactly kya karna hai. Training ke baad bhi, jab dialer aur database ke issues aaye, toh mujhe khud hi solutions dhundhne pade. Meri taraf se bar bar sawal karna pada, aur lagta tha ki mujhe hi explain karna hoga basic cheezein. Support ne kabhi kabhi help ki, par overall mujhe lagta hai itna guidance nahi milta jitna chahiye tha. Jo automatic updates hain, wo kabhi kabhi naya confusion la dete the, aur support team se clear karna thoda time leta tha. Payment aur invoice ka process thoda straightforward tha, mujhe wo accept karna padega, par software ke baaki hisse mein clarity nahi thi. Kabhi kabhi lagta tha ki yeh sab main hi samajh kar chalungi. Overall support experience theek nahi tha, aur main maanti hoon ki wo ek jagah jahan improvement ki zarurat hai. Support aur communication mein zyada proactive approach honi chahiye, jisse users ko jyada asaani mile.