Kabhi kabhi support samajh nahi aaya, confidence bhi dhundla ho gaya
Mujhe lagta hai ki support team ki approach meri samajh se match nahi hui aur isliye main confident feel nahi kar rahi thi end tak. Shuru mein maine expect kiya tha ki jab dialer ya database ke baare mein madad chahiye toh support kaafi clear aur quick response dega, par aksar main confuse ho gai thi ki kya step next lena hai. Phone pe technical baatein jo samjhayi gayi, woh mere liye complicated lage aur mujhe lagta hai ki steps baar-baar repeat ho rahe the bina koi naya solution mile. Mai yeh nahi keh sakti ki unka training material bekaar tha, par phir bhi jab live problem aayi tab uska solution milna mushkil tha. Mujhe lagta hai ki confidence tab hi thoda sa aaya jab basic onboarding complete kar liya, lekin jab detailed functionalities ki baat aayi toh woh feeling chali gayi. Isliye mujhe lagta hai ki agar kisi ko technical support se related clarity chahiye toh shayad yahaan thoda struggle hoga. Mera overall experience thoda disappointing raha, mainly support aur communication ke wajah se.