Kabhi kabhi support kaafi nahi lagta
Shuru mein toh mujhe laga ki support waise toh theek hai, par jaise jaise main software use kar raha tha, doubts badhte gaye. Dialer ki settings samajhne mein dikkat hui aur telephonic support se baat karne mein kuch confusion hua. Shayad main poori tarah clear hi nahi tha apne doubts ke baare mein, aur support team bhi har baar perfect clarity nahi de paayi. Database update ka notification mila par uska impact kaise hoga, woh samajh nahi aaya. Payment process aur invoice toh theek tha, koi dikkat nahi thi usme. Lekin support call pe guidance clear nahi mil rahi thi, jis din main onboarding kar raha tha, thoda frustrate bhi hua. Abhi bhi soch raha hoon ki software ke saath confident feel karunga ya nahi. Shayad thoda aur training hona chahiye tha, ya phir support zyada helpful ho sakta tha. Overall, ekdum perfect experience nahi tha, par shayad mera expectation zyada tha, ya main zyada technical tha is level pe. Kabhi kabhi lagta hai ki main khud zyada effort karna hoga samajhne ke liye. Par main ye bhi maan sakta hoon ki unka invoicing system stable tha aur automatic updates theek se aa rahe the, jo acha laga.