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WFHI review

Kabhi kabhi support helpful hota hai, kabhi lagta hai chutzpah hi nahi

3 out of 53 of 5Verified purchaseSupport and communication

Kabhi kabhi support helpful hota hai, kabhi lagta hai chutzpah hi nahi

Main bola karunga ki daily basis pe support kaafi hit and miss raha. Kisi din call center se response acha mila jo specific problems pe aid karta tha, par baaki din lagta tha ki effective help milne mein delay ho raha hai. Software ke updates ke baad kuch functionalities delay se handle ho rahi thi, aur jab main contact kiya support se, toh wait time zyada tha. Yeh experience mujhe disappoint karta tha because pehle mujhe laga tha telephonic assistance hamesha available rahega solid help ke liye. Bahut baar toh lagta tha ki unke pass patience nahi hai mere issue ko detail mein samajhne ka. Par jab wo quick help dete hain toh lagta hai ki potential hai inka support team mein. Overall, day to day basis pe consistency ki kami thi aur support kabhi properly click nahi kiya mera liye.

Ansari RathiTripura, IndiaExperience: Published:
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