4 out of 54 of 5Unverified experienceSales and pre-purchase
Kabhi kabhi solve ho jaata hai problem, par full clarity nahi
Mujhe software ke pre-purchase details samajhne mein thoda time laga, especially jab kuch features thoda alag tareeke se kaam karte hain jab problem hota hai dialer mein. Ek din dialer stuck ho gaya aur database sync nahi hua, to support ko call kiya. Wo moment mujhe laga ki click hoga ki yeh product sahi hai, par support ne jaldi solution de diya jo main appreciate karta hoon. Phir bhi thodi si confusion thi ki iska impact mere workflow par kitna hoga long term. Training sessions se kaafi madad mili in features ko samajhne mein, par pre-purchase information mein zyada details hoti toh better hota. Overall, experience positive hai but thoda hesitation sa bhi bana raha.