Kabhi kabhi problem thi samajhne mein, fully clear nahi hua
Training aur onboarding flow ke dauraan mujhe aise moments aaye jab sab kuch theek se clarify nahi hua tha. Pehli baar jab main ne software ka database feature samajhne ki koshish ki, toh thoda confusion hua ki kaise exactly woh mera remote workflow mein fit hoga. Kuch terms aur labels jo use kiye the, wo thode unclear lagte the, especially jab dialer aur calling tools ke baare mein bataya gaya tha. Mujhe laga ki shayad training videos me examples thode aur practical hone chahiye thay, par guide karne ka tarikha thoda scattered tha. Thoda soch rahi thi agar thoda aur structured training di hoti toh zyada help hoti for onboarding. Support se phone par baat karne par mujhe lagta tha ki main apne doubts acche se express nahi kar pa rahi thi, shayad meri explanation thodi weak thi, ya wo samajh nahi pa rahe the poori baat. Automatic updates dauraan bhi kuch features changes ke samay mujhe confusion raha ki kya naya aa gaya hai. Payment aur invoicing process theek-thak tha, bas thoda patience lagta raha step-by-step follow karne mein. Overall, kabhi-kabhi woh klik moment nahi aya jaisa ki chahiye tha, toh main keh nahi sakti ki sab bilkul clear tha at the beginning.