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WFHI review

Kabhi hassle kabhi theek laga, support ki baat hai

3 out of 53 of 5Unverified experienceSupport and communication

Kabhi hassle kabhi theek laga, support ki baat hai

Mainne WFHI ka telephonic support lagataar use kiya last mahine during my ongoing usage. Overall, support team se baat karna kabhi kabhi asaan lagta tha, jab queries simple hoti thi phone pe. Ek memorable moment tha jab dialer ke integration me issue aaya tha, tab support ne turant guidance di aur problem solve kar di, mujhe bahut acha feel hua. Lekin daily basis pe support communication har time itni smooth nahi thi. Kissi time call connect hone me time laga aur dusri baar response thoda delayed mila. Mujhe laga ki chat ya email ke through contact better hota but jab call kiya toh voice support se zyada clarity mili kisi technical issue ko explain karne me. Fir bhi batter expectation se kabhi kabhi kam mila, aur bhi koi consistent pattern nahi tha. Overall main confused hoon ki mujhe helpline se zyada support chahiye ya less, kyunki kabhi kabhi helpful lagti thi aur kabhi normal. Training sessions jo maine attend kiya tha communication ke liye, woh day-to-day support ko thoda improve kar sakte hain if unka focus rahe.

Prabha NandaLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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