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WFHI review

kabhi expect nahi kiya sales process itna confusing hoga

2 out of 52 of 5Unverified experienceSales and pre-purchase

kabhi expect nahi kiya sales process itna confusing hoga

Sales aur pre-purchase stage pe mera experience thoda ajeeb raha. Mujhe laga tha sab kuch simple labels aur clear instructions ke saath milega, par jo forms aur options diye gaye the unka wording mujhe kaafi confusing laga, such as 'feature pack' aur 'dialer integration' ki baat karte hue koi achhi explanation nahi thi ki kya real me milega. Maine bhi socha ki help text ya telephonic support se clarify ho hoga, par support ke response thode slow aur general the. Mujhe samajh nahi aaya ki invoice ka format kaise hoga aur payments process kitna straightforward hai kyunki kuch points pe details missing thi. Jo database feature tha uska labeling bhi thoda vague tha, jisse mujhe lagta hai ki naye users definitely hesitate karenge. Mujhe achha laga ki automatic updates ko handle karne ki strategy clear thi par phir bhi pura sales communication mujhe reliable nahi laga. Sab mila ke, mujhe yeh expectation nahi thi ki sales phase itna bura confusion create karega, thoda wo surprised kar diya.

Lalit KapadiaMizoram, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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