Kabhi expect nahi kiya itna self-work hoga
Maine jab sign-up kiya tha, laga support thoda zyada friendly hoga aur help milegi jaldi. Par yeh software khud se samajhna para mujhe, support se jyada help nahi mili. Bahut baar calls kiye, par ya toh response slow tha ya phir unka explanation mera confusion dur nahi kar paaya. Onboarding process mein mujhe kaafi cheezein khud hi establish karni padi, training bhi top-level basic lagi thi, jis se koi khas fark nahi pada. Database feature thoda complicated laga jab se main apne data ko organise karne ki koshish kar rahi thi. Dialer ka interface bhi mujhe thoda tricky laga, clarity kam thi. Automatic updates, jo normally ek acha feature hota, usmein bhi kuch bugs aaye jo mujhe bar bar manually address karne padhe. Billing process overall thik tha, par fir bhi mujhe lagta tha ki mujhe zyada help milni chahiye thi taaki ye sab smoothly ho pata. Generally, mujhe laga ki jitna ye costly hai, utna efficient support toh milna chahiye tha. Phone pe baat karte waqt frustration badhne lagi thi aur lagta tha ki main sab kuch khud he kar rahi hoon instead of unke help lene ke.