Kabhi click nahi hua ye onboarding ka scene
Soch raha tha ki training aur onboarding waali cheezein nikal aayengi kuch roz use karne ke baad, par sach bataun toh har din bas thoda confusion zyada badhta tha. Pehle din jab signup kiya tha toh laga interface thik hai, simple se lagta tha, par jaise jaise week chala gaya, daily tasks aur workflow ko samajhna mushkil hone laga. Kya kare, dialer aur calling tools ko sahi se integrate karna mere liye thoda frustrating tha, matlab updates toh milte rahe par jin features ko use karna tha unka flow smooth nahi lag raha tha. Jo database feature hai, usme data manage karne mein samay lagta raha, koi clear instruction nahi mil paaya ki usko kaise properly customize kara jaye hamare workflow ke hisaab se. Support service se bhi calls kiya par response itna helpful nahi mila jitna expect kiya tha. Phir bhi ek baat hai jo maano toh billing process thoda straightforward laga, wo unexpected tha. Day-to-day use mein jawaani guzarte waqt, mujhe ye lagta tha ki ye software mere liye utna faaydaki nahi raha jitna advertise kiya gaya tha. Overall, ye experience zyada bhala nahi tha; kabhi kabhi lagta tha ki shayad samajhna mere liye nahi bana ye tool.