Kabhi click nahi hua support ka system
Main pehle dusre remote software use karti thi jahan support thoda zyada quick tha aur response clear rehta tha. Lekin WFHI ka support thoda slow laga mujhe, queries solve karne mein time lagta tha aur kabhi kabhi jo explanations milti thi woh thodi unclear hoti thi. Dialer problems aur database ke baare mein poocha tha toh direct answers nahi mile, matlab thoda frustration hua. Jo training sessions diye the, woh theek thaak the par support mein woh personal touch nahi tha jo main expect karti hoon. Lekin ek achi baat yeh rahi ke call back option available tha aur wo time pe hota tha, jo ek choti si relief thi. Mujhe lagta hai ki abhi thoda aur kaam hona chahiye unki communication mein, taki jo log naye hain woh confuse na ho jayein. Overall, ek hi cheez jo saath dene wali thi wo mera patience tha, baki support se jyada satisfied nahi thi main.